Jim S.

I purchased a home audio system from Crutchfield after having done a ton of research, listening to other systems, listening to other audiophiles, and then becoming completely overwhelmed. Crutchfield had a reputation of being very helpful - so, I took the chance, called, and got to speak with Wes as my sales consultant. I told him my story - had a system in college, sold it to pay bills, was now about 45 years past that point and wanted to start listening to music again. I spent the next 40 minutes talking, listening and learning from a very patient person who could have sold be a bill of goods, but took the time to work with me and set me up with a system that would meet my needs, be fun to use, and not make me part with my 401(k). Placed an order, the system arrived, and while there was some "operator error" involved in connecting everything up, I worked through it and got absolutely fantastic sound! So much so that I have been up late every night listening to old vinyl until around 2:00 a.m. - just like back in college! Very positive experience all around - very happy with the results - and really love the new system. Thanks, Crutchfield, for bringing back old memories and helping make some new ones!