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I've had several items appraised over the years and have always been satisfied
Used before
This is about the 4th time I've used this site and I've always been very impressed with the professionalism.
I’ve used it in the past
Thank you for your kind feedback Jim and continued custom.
The VMS Team
Excellent service, healthy trees and very fast delivery. We order some trees in the past and they did great and just ordered two more 6'-7' trees that arrived in like 3-4 days and planted them today. Great Company!
We’ve used them before with good results and we’re very happy so ordered more.
My wife and I sent what we thought was a large fruit basket but a vendor used by this company sent a much smaller basket nothing like we ordered! I wrote a letter to Gift Trees Customer Service Manager Sara Marlo who quickly responded in a very apologetic and sincere manner. She offered several options including a full refund if we wanted it but I told her we just wanted the basket we ordered sent out! She assured me she would do that right away and she did and the recipient just sent me a picture of what they received and it was absolutely wonderful. We are very satisfied at this point and wouldnt hesitate to use them again.
Tip for consumers:
DO NOT USE THIS COMPANY!
Hello Jim,
I'm so sorry for this experience, it definitely sounds awful and not at all how we would want a beautiful delivery to go. Your only response when sending these gifts should be excitement and I'd love to see that happen. Please contact me at reviews@gifttree.com and include an order ID or your recipient's name. I will be glad to help with this.
Best Regards,
Sara M.
Jim S.'s review of GiftTree earned 2 Very Helpful votes
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Thank you for your positive feedback and return custom Jim. We pride ourselves on providing a consistently high level of service and look forward to working with you to appraise your items soon.
The VMS Team