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Jim R.

Contributor Level

Total Points
84

1 Review by Jim

  • iHerb

7/8/19

They sent me the wrong stuff. I returned it (drove 10 miles to UPS to fix their mistake before they would do anything) and they promised a refund. Escalated to management, reported to BBB, spoke to one of their "leaders" who has promised for 2 weeks now that he would take care of it... nope. They are a good company until they screw up... they don't know how to fix their mistakes because of the "bots" handling customer service. Dump 'em. Back to Amazon for me.

Jim Has Earned 4 Votes

Jim R.'s review of iHerb earned 4 Very Helpful votes

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