I have used this company before and had great service. But this time my wife's engagement ring came up missing, found the open box that was removed from her purse on the kitchen counter. Dirks denies it. Two of the closets they were supposed to have packed were not touched. Furniture was not completely reassembled, was handed a bag of extra parts and told they didn't know what they went too. And to top things off when I called about the ring they said call the police, i did, and one of the crew was arrested and put in handcuffs in the front yard of my new house. I would stay as far away as you can from this company. They take no accountability or responsibility for their employees. I also paid for the time the police were interviewing and arresting their employee.