Loan Pal (now Good Leap apprently) are a pest. They call constantly, morning to night, weekdays and weekends and work hours alike.
They insist the manager can explain to you why you're a fool for not taking their "amazing" refi deal that really just takes away equity on your house and panels. Ask them to stop calling you and they apparently believe you don't know what you want and call anyway.
Hard pass, refi with an actual business and respects their clients' time.