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Member since April 2019

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1 Review by Jim




I moved my website and canceled the service. Go daddy charged me for years for search engine visibilty @ $35.88 a year.
* I didn't catch the charge the first year.
*The second year I called to question it and was told I don't have any account.
* Third year I contacted them via email and tried on the website (could log on cause I don't have an account anymore)
* Fourth year I challenged the charge on my credit card which go daddy fought and won. * Fifth year I changed my card and got a notice that they couldn't charge me, that one had a customer id number on it so I called and spoke to billing and supervisor (raymond). Finally closed service but was told i cant be refunded because when i moved my website and canceled my service i didn't cancel the recurring renewal. When you cancel the service and billing doesn's stop I guess that's the customers fault! Was told that the service was not being provided for the last 5 years but that they could not refund the payments. Worst company and customer service ever!!

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