Jimmy C.

I purchased a refurbished Apple iphone SE 2020 for $148.00, a Double-Protection Plan for $43.90, and the DailySale.com website automatically included Shipping Protection for $16.98 (which I did not want but had no choice), for a grand total of $208.88. The phone arrived defective, rebooting itself every 3 minutes, so I called tech support at Apple and spent the next 3 hours with Apple unsuccessfully trying to fix the phone. Apple concluded the only way to fix it was to send it to them for a fee. I decided to get a full refund from DailySale.com and began filling out the proper forms on their "returns" website, only to find out the following about their refund policy: 1) they charge $28.00 handling fee; 2) the Double-Protection Plan is non-refundable (even though its not specified at time of purchase); 3) the mandatory Shipping Protection is also non-refundable (also not specified at the time of purchase). The total refund from DailySale.com is $134.06, which means they are keeping $74.82 of my money after sending me a defective product that could not be fixed by the original manufacturer unless totally dismantled. This deceitful Company actually does business in the United States of America? Are you kidding me? I think DailySale.com defines the word "SERVICE" as something a bull gives to a cow, not to mention the fact that their refund policy is illegal in 50 states, and in a court of law. These people are crooks, and need to be dealt with.