They sent epoxy that was old and the white mix was hardened already, however they did replace it. Another problem with the same order was that it was missing the Taylormade grip kit. They would not do anything about it and couldn't explain the 'E' written on the packing slip( in the grip kit column) by someone doing the order.?
Be very wary of this company!
I am happy to look into this, I find it hard to believe CS refused to assist with a defective complaint. We assist all customres with issues if the defect is covered under the manufactures warranty. Please feel free to contact us and request the manager review the case if you would like further review of your claim and assistance here. There is nothing to be wary of, our ratings show we are a great company as our positive feedback is over 99%. Thanks
Jim Has Earned 1 Vote
Jim M.'s review of Rock Bottom Golf earned a Very Helpful vote
I am happy to look into this, I find it hard to believe CS refused to assist with a defective complaint. We assist all customres with issues if the defect is covered under the manufactures warranty. Please feel free to contact us and request the manager review the case if you would like further review of your claim and assistance here. There is nothing to be wary of, our ratings show we are a great company as our positive feedback is over 99%. Thanks