Jim M.

(This was the only Hotel close to the Venue with 1 room left at this price)
I visually see the hotel deal I want at $141 per night. It reads "1 left", so I click Reserve. A new screen comes up with my bill with Red Letters saying "4 other people are looking at this room right now". Being the last room I didn't want to lose it because there is a time limit to purchase. I saw a $100 fee for "Grounds Fee" so I called the hotel and they said I would be reimbursed if I didn't wreck the place. I agreed on the high total (not having broken it down). I also had used my Expedia points and purchased insurance. Now the Timer is ticking down so I quickly enter my Visa number and click submit.
I get the room and the receipt but when I break everything down I see I didn't get the room for $141, I paid the $161! I wrote Expedia and they just wrote that Hotels can change prices at anytime. But Expedia read $141! They don't back their pricing! What is the point of going through Expedia if when you click the button you can get any ol' price and not the one they stated?
For $40, Expedia has lost my business permanently.