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Jim M.

Contributor Level

Total Points
82

1 Review by Jim

  • Booking.com

5/17/17

Recently booked a room that was display at $99.00 per night in huge, bright colored font. When through the various pages of entering information. Summary page before booked displayed same rate of $99.00 per night. Once I clicked 'Confirm', in the same huge, bright colored font it displayed $209.00 per night with a line under in the same size font saying $99.00 per night plus $100 cleaning fee and taxes. WHY was the $100 cleaning fee NOT displayed in such obvious font size and color before hand? Because they didn't want you to know until you Confirmed a Non-Refundable reservation. So my $99 dollar plus tax stay for one night turned into a $209 dollar stay for one night. THESE HOTEL BOOKING SITES NEED TO BE SUED!

Tip for consumers:
Find the name of the hotel, google that hotel, and book directly! You will then be aware of ALL costs AND be able to cancel since all front-office bookings can be cancelled 24hrs in advance of arrival date.

Jim Has Earned 2 Votes

Jim M.'s review of Booking.com earned 2 Very Helpful votes

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