We’re in this together! Stay safe with our COVID-19 guide

View
×

jim m.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Health, Beauty

Member since June 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    42

Review Distribution

1 Review by jim

6/21/20
THEY NEVER SENT THE WIGS, AND ALSO CHARGED MY CARD FOR WIGS I DID NOT ORDER. FINALLY, AFTER WEEKS I GOT A HOLD OF CUSTOMER SERVICE. THEY HAD ALSO NOT RESPONDED TO MY MANY EMAILS. TODAY CUSTOMER SERVICE SAID THAT THEY ARE BEHIND ON SHIPPING ORDERS BUT INSISTED THEY HAD SHIPPED MY ORDER. I ASKED FOR A CREDIT ON MY CARD FOR ALL THE ORDERS INCLUDING THE ONES I DO NOT RECOGNIZE. THEY REFUSED. INSTEAD, THEY SAID THEY WOULD RESHIP THE ORDER "SOME TIME." I TOLD THEM TO NOT SHIP THE ORDER AND TO GIVE ME A CREDIT. THEY REFUSED THIS. I TOLD THEM I WOULD REFUSE THE ORDER AT THE POST OFFICE. THEY TOLD ME THERE WOULD BE A $19.00 REFUSAL CHARGE ON TOP OF A 25% RESTOCKING FEE! BAIT-AND-SWITCH MUCH?

jim Has Earned 2 Votes

Jim M.'s review of Paula Young earned 2 Very Helpful votes

jim hasn’t received any thanks yous.

jim doesn’t have any fans yet.

jim isn’t following anybody yet.

Similar Reviewers on Sitejabber

dorisn67
10/30/20

I really wanted to write a positive review, but I never received the wig I ordered, so I will...

rb469
7/28/20

They charged me for the expedited shipping and shipped it regular shipping. When brought to their...