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Jim L.

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1 Review by Jim

  • DiplomaCompany.com

12/10/16

I have ordered and paid with my cc they flagged it on me and said can't use ur cc even when they charged me with it... i called my bank and canceled it took me over 30 days for the bank to get the money and cancel my card
When i asked what type of other transaction can they use they said western union and gave me details in a dif country than the us as they say the company is in details are below

First Name: Olena
Last Name: Pylypenko
Country: Ukraine
Amount: $ 410.00 USD We applied a discount to help cover the fees for sending the money and saving us the processing fees.

Once you have sent that you just reply back here with the transfer control number, location sent from and senders name. I would mark the order paid for and would be fully processed.

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James S.

Sorry things did not work out. Anytime you buy something with a credit card, no matter what site it is, the charge is pending until it is captured. Some companies capture and charge at the time of the transaction. We don't. We capture when the item is shipped. So your bank showed the payment was pending, not captured and nothing was finalized. As far as the 30 day delay that has more to do with your own bank and their rules. We have no control over that so it is not fair to attack us for that. We only suggested WU because obviously there are issues processing the payment using your card. Nobody is forcing you to anything you aren't comfortable with. You are more than welcome to go somewhere else. I wish things had worked out and I wish I had responded sooner but I was very busy working on many other orders and getting them out.

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