My shop has been with Volusion for over a decade and when they took the pricing for my account from $103/mo to $525/mo I was appalled. I called their service line three times and they said everyone was busy and couldn't talk to me but they'd call back in an hour. Needless to say you can guess how that went. Finally, I insisted on waiting for someone, and while speaking to the dullard I was stuck on how he could care less about my concerns. Now here's the kicker; when I asked him about the malware attack on Volusion, he simply polished it as no "biggy". Well, when I went to see our day's end tally, I got a "Get out of here, there's malware" notification that caused me to go back to my office and purchase addition malware protection costing $420. That slid off his back when he said they suggested all clients should obtain malware software and DNS protection.
Stay away from these jokersvery far away.