I know some poeple are giving this company a hard time, but this is my second purchase this month. The first airpod arrived within 7 days and I have just received my second set on the 9th day, the company sent me 3 emails apologiseing for the delay. They do say approx 6 to 11 days so I dont know why they need to apologise. All in all good experience. Its not allowing me to put 5 stars up or I would.