Forever21 guards their corporate phone numbers. Almost a secret. When you have a unresolved issue within a store, you can only go as high as the District manager and they will only give you the boss's e-mail)... For Los Angeles dial *******100. Choose: dial party ext. Keep trying 4 digits until someone says "hello". They never say Forever21. ( if you catch the person's name. Write it down, you can then look them up on Linkedin if you want to get title - to call them back) None of them have voice mail (to tell you who they are). You can also ask the person to shoot you back to the operator so you can continue "guessing" at extensions. If no one answers, the phones will continue ringing. Keep trying by recalling the 213 number and choosing digits. Eventually by searching the person's name, I found their home number. Now that you have the DM's boss's home number, call back the recalcitrant DM and say you'll use it UNLESS they give you the boss's WORK number... But, think about this... the DM will probably be fired IF you do call the boss at home!