Jim H.

Rather unique situation for me being 65 and a federal retiree. I was simply in need of one quarter for Social Security and only needed a resume to complete the application process for a part-time temporary position. I liked the looks of your resume compared to others, so I thought it was worth $2.95. It was both surprising and deceptive to find that I was going to be charged $24.95 per month to keep your services. Like others who have dealt with your company, it was very difficult to get you off the phone as the offers kept coming (like how about $12.95 per month and/or getting friends or family members to sign up). My phone contact was named Luis Monge who was polite enough (and well trained!) but too pushy, especially for a deceptive offer. He didn't seem to really listen to what I was saying but did ultimately allow me to opt out. I don't think I'm speaking just for me saying that yours is not a good way of doing business.