- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
On a Monday afternoon, Dave, the Apple support rep, said the problem with our MacBook Pro was probably a backlight issue. He would send a shipping mailer to our Largo, FL home. On Wednesday morning it arrived via FedEx. At 11:00 A.M. that day FedEx shipped our computer (all our records) to Houston, TX. That evening, Apple emailed that they were working on it. The next day they shipped our Mac via UPS and it arrived Friday afternoon. The backlight was replaced as well as the battery and even our smudges on the screen were cleaned. And all this in the midst of a Corona Virus epidemic! The cost of this service? Zero.
Jim G.'s review of Apple earned 2 Very Helpful votes
Jim hasn’t received any thanks yous.
Jim doesn’t have any fans yet.
Jim isn’t following anybody yet.
Empty.
