Always have good experience with Uber but I think their quality is declining. I booked an Uber today. 1990 toyota camry, AC was not ON and didnt work. The seat had some kind of plastic cover which made the experience ever worst. Wanted to keep bag in the trunk but the trunk was junk. The driver was irritating kept asking how long have you been in Chicago. He had phone in one hand and was driving with the other and kept missing the direction even though it was clear on his cell phone on he route we were taking. I will think twice before requesting an Uber because a Cab provides me with better experience then Uber