After having a business site for over a year with Wix, they decided to hold payment on an item that was paid for through their credit card system. Paypal purchases went through without a problem. I make handmade kitchen items, including kitchen knives. When I called them up to find out why they haven't released the funds to my checking account, they told me that I sell weapons, and that might site is "under review".
First of all, I don't sell weapons, they are tools that people use every day in the kitchen. Second, why did it take them over a year, when they could have said it falls under their no "weapons" policy right off the bat? Third, why are they holding the money they owe me?
I've been wanting to go elsewhere for other reasons before this happened, but I had a year contract. Good thing it's up in a month.
Last but not least, when I spoke with the Wix rep, he reprimanded me several times for not knowing that kitchen knives falls under their no weapons policy... right up there with guns and ammunition. Even though it doesn't mention knives at all in their policy.
STAY AWAY FROM THIS BUSINESS! They're looking for any opportunity to screw you out of your money. Just read the growing list of complaints...