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They had the wrong WIFI Card listed for my computer. I ordered it, and didn't receive a packing slip so didn't have an order number. When I tried to reach "Customer Service," the system said Item was "not eligible" for return. When I tried to reach a human "Customer Service" agent by pressing "2," the system said, "The number is no longer in service". WTF? Avoid newegg unless you like being ripped off!
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Hello Jim,
Sorry to hear about the mistake with your new computer. I would be happy to look into this further. When time permits send me a private message with your sales order information. Also, for future references, our customer service can be reached by phone at our toll-free number (800)390-1119.
I look forward to hearing back from you.
Kindly,
Derek [Newegg Support]