Jim D.

I can list a few really great experiences with apple. One that comes to mind is when the battery of my iPad Pro, that I purchased 3 years ago, could no longer maintain a charge. The warranty was expired and I made the appointment. They charged me $99 and gave me a brand new iPad Pro. I was thrilled.
Always pleasant and usually knowledgeable staff. Great products. I am an apple fan. All the way.

What a terrible site. Hard to navigate. Awful customer service. Scams galore and no app. It appears that they created a site 20 years ago and forgot about maintaining and updating. There are far more credible sites out there.