Jim D.

Terrible nonexistent customer service. They violate Marketing Laws as I remove myself from receiving marketing material and phone contacts and yet all I keep being inundated with marketing material and sales calls asking me to refinance. This is the worst mortgage company on the face of the earth I actually put my house up for sale so I can get rid of the mortgage.

Had $10 off coupon for each of first 3 purchases. Only received $7 off. Called to inquire and was told they upgrade me to a better offer. When I asked how the offer could be better when I got less, they told me I just needed to buy more from them in overtime I would save more. Extremely deceptive. Bait and switch. I would never buy from this company again. I explained what happened on an Amazon call and Amazon gave me $10 off my next order. Interesting Amazon can give me $10 over the phone off my order when Jet can't even comply with a printed offer they sent me. Extremely poor company.

Run to Amazon as quickly as you can, far superior company with better service, better products, better prices, better delivery.