I sent the order in after a month I reached out to inquire the status, it took a few days to respond and they said it failed quality checks and had to start over, after I received the first time, they were very wrong rx not even close, after emailing with days between responses, they said the entered the wrong information from the rx and send them back to re-do. I asked for a refund and they said the don't do refunds - read the fine print. I sent them back and again - no response for a month - I emailed a few time and after a week, they responded with it failed a quality check and had to re-do. I asked for a refund and again - no refund, read fine print. Finally received them and the glasses are not even close to what they should be. Emailed again - no response. Never again.