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I found a 14"x21 1/2" Kinks Taj Mahal poster on this website for $103.00. I put it in my cart that evening. The next morning when I tried to complete the order the price was now $153.00. I emailed them twice and left phone messages twice asking about the increase in price. I received no response to my inquiries. I ordered the poster anyway since I needed it for a Xmas present. ( wish I hadn't) I did get emails saying they received my order and another when it had been shipped but still no response to my previous inquiries.
When the poster arrived it appeared to be brand new and could have been printed yesterday and not in 1969 for the concert. I have no idea. No letter of authenticity, nothing. I could have gotten a new reproduction of the poster same size for $12.00 from other websites and not known the difference judging from appearance.
I considered returning it but from reading other reviews this is probably not a good idea.
From my experience I would say "buyer beware" if doing business with Wolfgang's..
Jim C.'s review of Wolfgang's earned 10 Very Helpful votes
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So Wolfgang had a sale on t-shirts. I saw a few I really liked and ordered them and more so-so...
I bought an item from this business late last year (2021) and it was literally falling apart....
Hi Jim,
This issue has many facets. So, we apologize for the frustration this has caused.
- It sounds like the sale had a deadline. In that case, it would change the price of any items you saved in your cart as well.
- Christmas time is our busiest time of year. Many people do not realize that we are a small company. It's easy to overwhelm our small customer service department in times of high column.
- The vast majority of our collection comes from the archives of Bill Graham Presents, which was carefully managed by BGP from 1966 until our acquisition, and is now managed and preserved by Wolfgang’s. Upon request, we offer Certificates of Provenance signed by the archivist.
Given the time frame, we hope that you would visit our website again.
Kind regards,
Mariaha Lopez
Customer Service Director
wolfgangs.com