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Jill Y.

Contributor Level

Total Points
85
0
1

1 Review by Jill

ModCloth

  • ModCloth

“Wish I had a good experience”
8/17/16

The clothes looked so cute. And ordering was easy. But, the sweater was a cheap import item that was way too small even though it said "true to size".
Then the return process:
1. I have to pay for shipping
2. The FedEx label wouldn't print.
3. Chat Help was NOT helpful. Had no other option but wait 24 hours for Fed Ex.
4. Then the Chat Helper was rude when I checked back on the Fed Ex issue.

  • Comments (0)
  • 172K Views
Helpful  (5)
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Jill Has Earned 5 Votes

Jill Y.'s review of ModCloth earned 5 Very Helpful votes

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