Videnta must mean steaming pile of poo in Spanish because that's what this place is, it's a garbage property where there is blood on the couches, dirty floors, stained shower curtains, towel racks falling off the wall, coffee makers that don't work, room service that takes hours. If you want a $#*!ty vacation at a premium price, this is your spot. The "management" is horrible and uncaring, no one gives one $#*! about providing you with a vacation experience, they've got your money, and that's all they care about. Wait...it gets better...their sales pitch is worse than a lousy car sales pitch. It just gets worse and worse. If you get stuck here, go into town, and enjoy your vacation, but stay off of this $#*!hole of a property. If you run across Jamel in sales run, or if you want a comedy show of a lousy car salesman, he's your guy. Lots and lots of promises were made, not follow through on any of it by Jamel or by anyone at the resort or from Vidanta. Again, this place is a steaming pile of poo.