I actually received my order in a timely fashion however the size they put in the shipment was NOT the size I ordered. My email receipt and packing slip had the accurate size on them but what I got was not it. Ok, mistake no big deal. However, I have been trying to contact them for 3 days via email, phone calls, and live text on their website with ZERO response or follow up at all. I will be refusing payment and never ordering from them again.
Hi Jill,
Thank you so much for leaving your review. We are so sorry to hear of this inventory mistake and for our longer reply time than usual. We are currently experiencing an influx of contact and we are working as quickly as we can to make sure we respond as quickly as possible. If you could please provide your Lulus order number, we'd be more than happy to personally reach out and have this taken care of for you right away.
We look forward to your reply! Xo