Jill S.

I ordered 4 items and had to return 3 of them (due to poor fit). The cost to me was a $16.00 return shipping expense. I will then (hopefully) get a credit emailed to me, which it supposed to have no expiration, once items are inspected and approved. The return has to reach them within 30 days from the date received. If not approved for return credit, then the customer has to pay to have items shipped back to them. If credit is received, then customer can order items (and pay with credit) and will have to pay shipping for exchanged items to be mailed. Had I paid attention to this up front, I definitely would not have ordered from this company. Fit varies widely depending on the style, one-size sizing also varies significantly as well so it is best to be very sure that the items will fit. The material also varies in appearance so look closely and be sure you love it before you buy unless you don't mind paying to return and repurchase/ship items for exchange. Items shipped to me from Hong Kong and thankfully mine could be returned to US address in FL. Just do your homework up front to be sure! I didn't take a photo of the actual items, but attached my packing slip for verification of my purchase.