Live chat really isn't! It's a dragged out email exchange which so far has not proven helpful. Color charts do not seem "true" in some cases... royal blue is completely black (to cite one example). One cannot select a dress and then "dress" the model in all color selections to best determine what to purchase. A bit frustrating, but love love love the dress and I'm willing to take the chance for now.
Reason I chose this business: Love the dress and I'm willing to take the chance for now. Truly hoping my faith is rewarded with a lovely dress for my daughter's upcoming wedding.