I wish I had of read these reviews before we got tied up with this company. Same thing we didn't read our contract and were automatically renewed for another 5 years, without even the courtesy of a phone call. It's terrible the way they treat their customers and do business. Don't know how they sleep at night. Half of the time the new mats came in dirtier than the ones we were giving back. Some mats in very poor condition, usually one every delivery.