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Jill M.

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1 Review by Jill

Journeys

  • Journeys

“Awful customer service”
12/17/18

I ordered my daughter a pair of Timberlands boots for Christmas and was told the shoes would be delivered to my house within a couple days. After a week of trying to figure out where my daughters boots were I was told my order was canceled!
A check would be mailed out to me and I should receive it in about 10 days which will take us past Christmas! The lady in customer service told me I could reorder another pair but I would have to purchase them again! Meanwhile I'm still waiting on my check! I will never shop at this store again

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