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Jill L.

Contributor Level

Total Points
90

1 Review by Jill

  • DressLily

10/20/16

I should have known when there were misspelled words throughout the website that there would be problems with this company. My order has not been delivered now for 30 days. The tracking method with DHL is also a total scam. My order is supposedly being sent all over my tri-state area before getting to me.

Tip for consumers:
Since my SiteJabber review, I have been contacted by the company and received my product which was of very good quality. DressLily also gave me a reimbursement of 50%!

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CustomerService R. – DressLily Rep

Dear Jill L,
Thank you for notifying us of your complaint.
We have shipped out your order on 2016-10-05, the estimated time is 7-15 business days.
The shipping time will be affected due to adverse weather or other unexpected reasons.
We have followed this issue and offered you the solution, could you kindly check your email?
We very much regret that the inconvenience has occurred.
Best Regards
Dresslily Customer Service

Jill Has Earned 10 Votes

Jill L.'s review of DressLily earned 10 Very Helpful votes

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