I ordered a large Boquet of purple and pink flowers to be delivered to a friend in the hospital. I also order a full size greeting card. I spent $100 to have a nice large Boquet of flowers. What was delivered was NOTHING like the picture and half the size of the medium sized arrangement pictured on their website when I ordered a larger bouquet. No ribbon or bow on the vase. No card. Completely misrepresented by the website. Not even the correct colors and full of cheap carnations. I'm embarrassed that they delivered less than I could have gotten from a gas station. It was meant to be beautiful and cheerful…instead it was sad and cheap looking. Shame on Ava's Flowers for taking advantage of people. They offered 50% refund but that doesn't buy me a new bouquet at a different florist. Such a complete rip-off!