This is quite possibly the worst customer service I have ever received. Nothing about this company is helpful or accommodating. If you order something online in one color be prepared to get a different color in the mail. They offered a $15 credit for future orders. NOT HELPFUL. RUDE. THEY JUST DON'T CARE.
Our website images are color matched to the product as close as possible but we do know that computer monitors display colors differently. Color names are also subjective and we try to name colors to what our team feels best represents the color. We offer a sample service so customers can get color samples in advance of a purchase and provide a discount code for samples to be used when placing an order. We also have a toll free phone number and an online chat manned from 7am ct to 630pm ct for customers to ask questions. When a customer does not like the color they order and it was made correctly, we do send free samples of colors, photographs if time is short and always offer a substantial discount and always a remake if we made a mistake.
Jillian Has Earned 2 Votes
Jillian U.'s review of ForYourParty earned 2 Very Helpful votes
Our website images are color matched to the product as close as possible but we do know that computer monitors display colors differently. Color names are also subjective and we try to name colors to what our team feels best represents the color. We offer a sample service so customers can get color samples in advance of a purchase and provide a discount code for samples to be used when placing an order. We also have a toll free phone number and an online chat manned from 7am ct to 630pm ct for customers to ask questions. When a customer does not like the color they order and it was made correctly, we do send free samples of colors, photographs if time is short and always offer a substantial discount and always a remake if we made a mistake.