I ordered three items from this website back in March. 2 swabs for piercings (1 regular, 1 aloe) and a nose ring. The nose ring and the regular set of swabs was fine, but they sent me an extra regular swab instead of the aloe version. The aloe ones are a little more expensive, so naturally, I was a little irritated. When I had sent a message about my concern, I never got a response. Now I'm out money and have an unopened package..