Ordered boots 3 weeks ago for a Christmas present for my niece, and have checked daily for tracking info. Called today to find out where the boots are and was told they were out of stock, but are now back in stock and will arrive after Christmas. I said they needed to express ship them to me(they still have 5 days to get here) and they refused. Called back, another person I spoke too, said "manager" was still busy and yes boots in stock, but no they would not ship them out sooner til after the holiday. I called back a 3rd time today and that person told me they are out of stock and I won't get them til February 2012. I asked why they had not told me in the past 3 weeks and why were they still in stock on the website and she didnt have an answer. Most horrible company every! Not days before Christmas and I have no cowboy boots for my niece and I wasted hours of my time dealing with this mess today. AHhh, stay far way from OnlineBootStore.com, staff is uneducated, website falsely advertising, and they are deceitful.