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Jill H.

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1 Review by Jill

Goodnight Macaroon

  • Goodnight Macaroon

“Update-still wouldn't do business with Goodnight Macaroon”
12/29/17
• Updated review

After posting this review I was contacted by the original customer service rep with whom I had emailed about my missing order. She had seen the review and realized she never followed up on tracking down my order. She offered to send out the items then (a month after original order) and give me a $50 credit if I would take down my original review. I declined, asked for a refund and received it promptly. So I eventually got the resolution I wanted but it took way too long and was too much effort. I would never do business with this company.

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“Never received order...”
12/7/17
• Previous review

Don't do it! I never received my order and it took 5 days to get an e-mail response from customer service. In it the rep said she would check on my order and get back to me. I never heard another word from them. It's been 10 weeks.

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