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Jill H.

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1 Review by Jill

Adrianna Papell

  • Adrianna Papell

“Poor customer service”
2/1/19

The customer service does not work with the customer. I wanted to return my dress and purchase another. Because I needed the dress for my son's wedding, I asked if I could purchase another dress and receive credit from my original purchase instead of merchandise credit. Also the second dress was only available in 2 sizes. The customer service said it wasn't the same financially, so they wouldn't work with me. To me, that is poor customer service.

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