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Purchased a brand new Homgeek Multifunction Portable Steam Cleaner and had rust on the screw out of the box, and was not even functioning correctly. I requested to replace it, they were kept emailing me back asking me to take video, that I shouldn't be wasting my time on it. Finally, I asked for the refund and they have stopped responding to me.
Tip for consumers:
Purchased a brand new Homgeek Multifunction Portable Steam Cleaner and had rust on the screw out of the box, and was not even functioning correctly. I requested to replace it, they were kept emailing me back asking me to take video, that I shouldn't be wasting my time on it. Finally, I asked for the refund and they have stopped responding to me.
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