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I cancelled my flight to change airlines but lo and behold I was charge $450.00 for cancelling the flight. I thought it was going out of the ticket price but lo and behold the airline penalty is separate which is about $315 plus the $450.00 cancellation fee. All in all I lost $765.00 just for cancelling my flight. I WILL NEVER USE THIS SITE ever again and I will tell all of my friends to stay away from this site. If you think you're going to cancel your flight later on you will regret it big time! YOU WILL LOSE YOUR MONEY!
J I.'s review of CheapOair earned 8 Very Helpful votes
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The customer had purchased a consolidator type fare which is highly restrictive, but a very low cost compared to other airlines. He was given the cancel, and rebooking fees in our terms and conditions, which apparently was not reviewed. The airlines have airline cancel fees which they charge in order to get back a refund of the unused tickets, so yes he was charged $450.00 because he had 3 travelers, and each penalty was $150.00 per person. He was never charged a $315.00 fee so not sure where he is getting that number. Please refer to our terms and conditions on our website for a better understanding on what you purchased, and how cancellations can impact your final refund. Not all airlines have such a high cancel fee, but this particular ticket to manila was very restrictive. Our apologies for any inconvenience.