I've used GotPrint for several jobs but the issues are the same: they have major problems with communication and customer service. I have given them a chance but no more. TERRIBLE CUSTOMER SERVICE! There are too many options now for online printing, too many good companies that work well with customers, have great products and make sure jobs are executed quickly and accurately. DO NOT ORDER FROM GOTPRINT
I am sorry that you feel that way, please can you provide some information, such as an order number, so we can try to win your business back.
Thank you