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j h.

Contributor Level

Total Points
81

1 Review by j

  • Zazzle

9/30/16

Wow, Thought I was dealing with a reputable firm. My credit card is accepted here, so why all the complaints about not receiving merchandise ordered? If only I had looked here first.

I made two large orders in mid-September 2016. Was told they'd be delivered in a week, which I thought was a bit optimistic. But now October is less than two days away, the delivery dates still remain a week ago, with no update to the delivery dates.

Just sent an e-mail on the Zazzle website asking for the status of my orders. But recent comments found here lead me to believe I will never get my stuff. Luckily, my credit card company is good about handling disputed charges. If I don't hear back soon or receive my orders in a week, I will cancel the orders and ask the credit card company to refund the charges.

Don't need some customer relations pablum to make it all better. Actions speak louder than words. Send me my stuff. Keep Calm and Stand Up for Yourself.

Bottom Line: Don't bother buying here.

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Zazzle S. – Zazzle Rep

Hello J H,

I am so sorry to hear about the production delays in your orders. That is definitely not the customer service we want to be known for, and I am truly sorry.

I will reach out to our production team regarding your orders and will personally monitor them.

I will be reaching out to you via email shortly.

Again, I am so sorry,
Terri

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