J H.

I ordered Chinese through BeyondMenu, then was told the restaurant was closed and the order disappeared from my recent orders list. So I figured it hadn't gone through. The next day someone showed up with the food, called me seven times, left rude messages, and left. I had had no idea that BeyondMenu had put the order through as a future order. There was no record of the order on the app. And there is no way to cancel an order. I didn't even know I had ordered the food, but I got charged anyway. Then I called the restaurant and was told to call BeyondMenu (and got hung up on) so I contacted BeyondMenu and was told dismissively that it was all my fault. This was the worst designed and operated app for ordering food. Don't trust it.