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J H.

Contributor Level

Total Points
84

1 Review by J

  • Asia-Fashion-Wholesale.com

10/29/15

First order: Did not receive a watch that was part of my order. They said to remind them next time and they'll send it.

Second order: They sent the items I ordered without the watch. Did not even reply to my reminder about the watch.

Third order: I didn't bother asking for the watch again, but order clothes for myself and a friend, almost $100. Almost 3 months. Nothing. The tracking website says it arrived in our country 3 days after they sent it, but after that, nothing. Contacted AFW, after 2nd mail they replied someone will check and get back to me. 12 days later = nothing. I e-mailed them again. Nothing. Went on live chat, waited 2 hours. Nothing. Tried live chat again a few hours later, got someone who said they would check with the company, I need to come back in a day and see what there is to see. So I decide to give them TWO days to be fair. Tried live chat this morning, around 2pm their time, nothing. Tried again now, 6pm their time. The lady says I need to come on Live Chat when it is morning there. In other words I have to get up at 3am. I asked if they can't make a note and call the people in the morning and then mail me with the results. I asked this twice, she promptly ignored me and said "chat when it is morning here, dear". And then disconnected me.

Will never order from them again. Just praying right now I'll get my money back...

EDIT: Have finally sorted things out. The shipping company said there was money outstanding. Once I paid that they sent my stuff. Two items are missing. I don't think I'll be shopping there again, the customer service experience is too much of a pain.

J Has Earned 4 Votes

J H.'s review of Asia-Fashion-Wholesale.com earned 4 Very Helpful votes

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