J G.

First, I must say that the Customer Service was excellent, and dealt with my enquiries quickly, efficiently, and to my utmost satifaction!

That being said... I ordered 4 items on Zulily from the same supplier (Kanu Surf) on April 19. I paid $7.95 in delivery charges, and delivery to Alberta, Canada took about a month (2 items arrived May 11; 1 item, May 14; and, 1 item, May 16). The quality is very good, but one of the items arrived with a grease smear - not what I expected. The clothing discounts averaged 20%, not the 50% discounts shown on the Zulily site. (The shipper included tags with MSRPs, so it was easy for me to do the math.) Will I order from Zulily again? Probably not. The price savings weren't good enough to justify the shipping charges and long wait times. If shipping was free, or faster, I would order from Zulily again.

The first week in October I ordered for delivery to Canada 7 items (18" doll clothes) from Wish. These were supposed to be Christmas gifts. Two of the items arrived within the time frame given. For the other 5 items, I waited one week past the due date, and then requested a refund from customer service. Customer service was excellent. All refunds were cheerfully given and received on my credit card within three days. It's been almost three months since I placed my original order, and since receiving my refunds, two items have shown up in my mailbox (1 just today). So... Don't order anything you absolutely have to have. There seems to be no guarantee as to what will arrive. One of the items that failed to arrive actually had a tracking number with Canada Post! Be prepared to wait MONTHS. The prices are excellent, and the goods that arrived were well worth the price. I had no difficulty getting refunds. But, for a few dollars more, I could get similar items at Walmart.