j g.

Used in past without an issue. Ordered the wrong game yesterday and cannot claim the code in my region(country). Emailed them to get a refund and it seems i was answered by an illiterate $#*!ed ape. He tells me sure we can refund it if it wasnt claimed. I explained to him yes it wasn't claimed etc and i'm sorry to give him extra work. Next email i get says no we cannot refund it. I ask why and the next few emails said you have received the code. I know i have received the code you $#*!. I explain to him further why i cannot use the code(explaining the region issues etc on xbox store). Next email says maybe the code cannot be claimed due to region issues, NO $#*! SHERLOCK CAN YOU NOT READ!(at this point i realised i was dealing with a imbecile who would struggle to beat a brain dead rat in a mental tug of war). The issue has been escalated with paypal and my bank, THANK YOU MMOGA FOR WASTING 3 HOURS OF MY $#*!ING LIFE DEALING WITH THE BRAINDEAD $#*!WIT YOU CALL "CUSTOMER SUPPORT". The only support i saw was the life support for his clearly dying/dead brain.

Will i use mmoga again... NO
Will i recommend mmoga... NO
Was their customer support of a semi decent standard... YOU READ AND DECIDE

COPY OF LAST EMAIL FROM MMOGA, SEEMS LIKE REFUNDS ARE SOMETHING THEY NEVER DO, never use a site that cannot refund!

Hello,

Since the order has already been completed, it cannot be cancelled/exchanged anymore.\"Digital goods\" are not suitable for a return due to their nature, so the payment cannot be refunded either.
Please have a look at our General Business Terms for more detailed information:
http://www.mmoga.com/content/General-business-terms.html

We apologize for any inconvenience caused.

Bei Rückfragen stehen wir Ihnen selbstverständlich zur Verfügung.

Mit freundlichen Grüßen,
Ihr Support Team

Verpassen Sie nicht die MMOGA Facebook Seite auf
http://www.facebook.com/MMOGA
Neuigkeiten, BETA Keys, Gewinnspiele und noch mehr erwarten Sie!

Falls noch nicht geschehen, fügen Sie diese Email Adresse Ihrem Adressbuch hinzu.
Somit wird sichergestellt, dass keine Emails im Spam Ordner landen.

http://www.mmoga.de
http://www.mmoga.com
Live Support: http://www.mmoga.de/live_support.php

Dieser Support wird Ihnen vom zuständigen Verkäufer bereitgestellt.

I HOPE PEOPLE SEE THIS AND STAY WELL CLEAR OF THIS $#*!TY WEBSITE. The only website in the gaming category that refuses to ever do refunds. $#*! YOU MMOGA AND SCREW YOUR $#*!TY 4 BRAIN CELLED STAFF