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You should have noticed that not a single soul on here rated this higher than 1 star. I would not even give a star, as the whole service is a scam and I am not sure why they are allowed to continue to operate. Stay away from it. Don't be tricked by their one-month low subscription rates, or any of their "someone viewed your profile. Pay to see their photo" tricks. There is also no customer service, so if you've got a problem, you just need to suck it up. Not worth all the money and headache.
My worst online shopping experience ever. Read through the posts here. Take heed. These guys do not know how to run an online shop. Mistakes from when I made a purchase, all the way to double-charging me with import duties, which took forever to refund. Customer service (if that name even does justice) are helpless, aloof and even arrogant. Worst experience ever. I would not even give this 1 star.
Tip for consumers:
Avoid. Avoid. Avoid. Save yourself all the trouble.
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It is totally not what I wanted.I am a pensioner and this app was definitely not for me.I found...
Absolutely a con. I wanted to open a subscription for ourtime, suddenly I finished up paying for...
Hello J F.,
Thank you very much for taking the time out to provide us with your feedback. We are truly sorry to hear of your dissatisfaction with your experience.
Regrettably, I was unable to find your enquiry in our system. We would like to look into your case further and would like to kindly ask you to contact us directly on +44 (0) 20 3510 0670 (if you are in UK/Europe) or +1 (213) 550-3798 (if you are in USA). You may also contact us via our online chat service by visiting our website. We are reachable 7 days a week. Please provide us with your SiteJabber username, so that we may address your complaint directly.
Once again, we would like to apologise for any inconvenience caused by your shopping experience. If there is anything that we can assist you with or you have any questions please don’t hesitate to get in touch.
Thanks Farfetch