jewel H.

Overall my experience is pretty good, I like most of my rentings and the shipping is fast.

The only one horrible experience was the orange blouses I rented. It's smelly and broken! Funny thing is, the website only allow good reviews being posted, while block the bad reviews.

I always left positive reviews if I felt the clothes are very nice and the service was good. However, I found out that my one review about that orange top never got posted to the website, that kind of let me wonder how many other people's different voice being blocked too. This does not fit business ethic at all. Very disappointed.

Also, on the review page, there is a link saying if you have any concerns about the product please contact us. I was trying to contact whoever is responsible for customer satisfication, unfortunately, the link didn't even exit. I can't even have a place to get any feedback from my horrible experience. This is a huge impact on always good impression about RTR.