This is the beginning and I'm asking someone to help me end it. I have moved to a new location in Florida. Before I moved to this location. I had to get the lights turned on and internet and phone service. I thought I was getting a package deal. This lady I spoke to instead, of her giving me the same provider for the service. She broke it up into 2 different companies. One part with Directv and the other part with Comcast. This is the only way she said I could do it.
When the Comcast repairman came out to connect this service. He asked was the television connected and this made me think that he could have done both services for the TV, the internet and telephone. And he could have but, this lady told me something different. She lied and charged my credit card $28.95 and I want it back. She lied to me. In a way she was pissing me off because she kept trying to add all kind of other charges to the account. Well, the reason why I didn't say nothing is because my daughter got with Directv and they gave her another part with AT&T. I thought this was something new that they does. So, I didn't think much about it until, that man came here. I had to end up canceling Comcast and they are the ones that I wanted but, when I tried to cancel Directv the person I spoke with told me I would have to pay $480.00 to cancel it.
Anyway, when we moved in. I had to call them and schedule an appointment. They told me that someone would be out here later in the evening. This is CenturyLink. The same morning me and my husband went up to MacDonald to get some breakfast. When we returned back home there was a cable line lying on the ground and a note at the door telling us to install it ourselves. We had no clue of knowing how to install a internet service. I knew this wasn't right. I called CenturyLink telling them we didn't know how to install the internet and that they left a cable line lying on the ground and this could result in someone getting shocked by this cable lying there. At the bottom of the pole they left a box wide open. They, came out again and picked the cable up off the ground and tied it up on the telegram pole and closing the box at the bottom. Then the squirrels started playing games on the line and made it drop again. I had to called them up again about the line.
Now, the internet and the phone acting up also. I called them again and again about the same problem with the phone and the internet. Every time they send someone out they keep saying they can't find anything wrong and they can hear the phone not sounding right. If they are charging me every time they come out here they are going to have a bigger problem. Because they are not resolving the issue. We hadn't been here a good 2 weeks and here comes a bill for $242.00 from CenturyLink . They knew this was real wrong. We paid the bill. I started questioning neighbors and they even said it was wrong. They never paid that amount of money for the service here.
The bottom line is they ripped us off and they know they did so. I even called them before questioning neighbors and told them that we had only been here for 2 weeks and they already sending us a bill for $242.00. This was absolutely wrong. The lady I spoke to, she said it was a one time thing and gave me the figures of what I am suppose to pay each month. I said it once and I am going to repeat it again. When I receive my next bill and they are charging me for those repairmen coming out here and they are not resolving this issue that I'm having they are going to have a much bigger problem this is why I am contacting you. Because I am tired of calling them and they are not doing anything about this problem. When I called them the last time the way that this man was sounding is that, they may charge me again and he didn't sound to sure. I am still having the same problem with my internet and telephone home service. I don't complaint unless, I have too.
Ok, now I had to cancel Comcast because I tried to have just one provider. I called Directv and tried to cancel their service and just have only one provider to pay each month. The person I spoke with I didn't get his name because my phone was acting up so bad. I was just trying to get the service canceled. He told me I would have to pay $480.00 to cancel the service. Now, I'm stuck again, because of this lady and her lies with duke energy. When I called Comcast back and explained the situation with her. She said I had 30 days to cancel their service. So, this is what I did.
Somehow, my husband didn't realize that Directv had sent a bill so quickly, they did the same thing CenturyLink did, fast. He was looking through the bills and he said to me. I didn't know Directv had sent this bill. By the time he realized it. It was already past due. He called them up and tried to get them to take the payment from his debit card. She said the card was showing an error. This is kind of hard to believe because he used his card every month.
First, some lady told him she couldn't get the card to go through it was showing an error. He called back again and some lady told him that every time he call to speak to a representative he had to pay $5.00 to talk to a representative. This is some terrible stuff that I never heard of now, I am convinced that this is a total ripoff. Donald Trump said he is going to make this world great again and I'm waiting to see how he is going to do it.
People has gotten to possessed over money and one day that's going to cause them a real problem because you didn't come into this world to live forever. You were born to die. And when you die you can't take money with you. Leaving it it for your loved one's is not going to do you a bit of good because you are dead. You can't enjoy it but, your loved one's can. People don't think all they can see is money floating around in their heads.
They don't love one another. They have fell deeply in love with money. Pay attention to what I'm saying. You can see the same thing I see. It's all about money. You can forget about somebody loving you anymore. People will knock you down racing for a dollar and this is going on all over the world. People need to stop and think and stop over reacting. I feel sorry for these nuts. Don't you? Nobody, knows when their day is coming. I'm asking you to help me and to help me and CenturyLink resolve this problem. Open up their eyes so, that they can see again.
Thank you and god bless each and everyone that's able to help me. Everybody in this world need money to live but, using it is one thing and abusing it is another thing. I wish you could see how greedy these people is for money where I live at. Well, some of them doesn't live here this is a smaller town but I'm not dealing with just these people. The main ones that I'm speaking of is up the road somewhere. They are some of the one's that I wrote to you about before. Thank you and I'm looking forward to hearing from you soon.
Just to prove what I'm saying. I just got a letter from CenturyLink telling me that I will soon be getting my first bill and this will be the second bill. I can see that these people is real crooked. I need your support. Thanks again.