Thumbnail of user jettal

Jetta L.

Contributor Level

Total Points
91

1 Review by Jetta

  • FlexShopper

4/16/19

My first order was good, no problems. My 2nd order was a disaster! I ordered a fireplace heater, which came scratched and the cabinet was broke on the left corner. They told me that once the box was opened they was no longer responsible for the item. How do you know if the item is damaged or not until you open the box? I paid full price, plus huge interest fees for a badly damaged item. I also ordered a laptop computer for my daughter on this order, it arrived about 3 weeks later. The computer that I received WAS NOT the computer that I ordered. It was much cheaper than what I had ordered. I called them and they instructed me on what to do. And then they would adjust my payments for the cheap computer that I received. I DID EVERYTHING THEY ASKED ME TO DO. I got no response at all from them and my payments was never adjusted. After 2 payments I called again and they gave me the run around transferring me from person to person with no resolve. I called and called and this was the same outcome each time. I asked about just sending it back and was told that they did not own the computer because they had leased it for me from a third party therefore they could not accept it back. When I asked who this 3rd party was I was told that they could not release such information to me. I ended up paying over $1200 for a computer that was worth (maybe)$500. They never adjusted my payments, I was charged for the high end computer that I never received. This is robbery! I am sure that if a person had the time and money to hire a lawyer it would also be found illegal.

Jetta Has Earned 1 Vote

Jetta L.'s review of FlexShopper earned a Very Helpful vote

Jetta hasn’t received any thanks yous.

Jetta doesn’t have any fans yet.

Jetta isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user georgec2163
3/20/24

I was tricked my a mechanic to sign up for a flexshopper account. I had to pay weekly and was...

Thumbnail of user armanda252
3/5/24

This is the worst company ever I purchased an item and I was charged 1495 by the time flexshopper...